Contents

Preface

1. Sun Remote System Control (RSC) 2.2 Software

RSC Access

RSC Features

RSC Use

RSC Capabilities

Server Status and Control

View Logs

RSC Configuration

User Interfaces

RSC Security

RSC Client Requirements

2. Configuring RSC Software

Choosing RSC Communication Ports

RSC Ethernet Port

RSC Modem

RSC Serial Port

Choosing Alert Message Types

Email Alerts

Pager Alerts

Planning Configuration Settings

Running the Server Configuration Script

Redirecting the Console to RSC

Configuring Point-to-Point Protocol (PPP)

Configuring PPP on the Client

Completing Alert Configuration

Backing Up RSC Configuration

3. Using the RSC Graphical User Interface (GUI)

Starting the RSC GUI

Accessing RSC Functions

RSC Permissions Required for Access to GUI Functions

Admin. Permission

User Permission

Console Permission

Reset Permission

Read-Only Permission

4. Using the RSC Command Shell

Logging In to Your RSC Account

Server Status and Control Commands

environment

showenvironment

shownetwork

console

break

xir

bootmode [-u] [normal|forth|reset_nvram|diag|
skip_diag]

reset

poweroff

poweron

setlocator

showlocator

RSC View Log Commands

loghistory [index [+|-]n] [pause n]

index [+|-]n

pause n

consolehistory [boot|run|oboot|orun]
[index [+|-]n] [pause n]

pause n

consolerestart

RSC Configuration Commands

set variable value

show [variable]

date [[mmdd]HHMM|mmddHHMM[cc]yy][.SS]

showdate

setdate

password

useradd username

userdel username

usershow [username]

userpassword username

userperm username [a][u][c][r]

resetrsc

Other RSC Commands

help

version [-v]

showsc

logout

RSC Configuration Variables

Point-to-Point Protocol (PPP) Variables

ppp_local_ip_addr

ppp_remote_ip_addr

ppp_enabled

Modem Variables

modem_parity

modem_stop

modem_data

country_code

Alert Variables

page_enabled

mail_enabled

page_info1

page_init1

page_password1

page_baud1

page_data1

page_parity1

page_stop1

page_info2

page_init2

page_password2

page_baud2

page_data2

page_parity2

page_stop2

customerinfo

hostname

mailuser

mailhost

page_verbose

Ethernet Port Variables

ip_mode

ip_addr

ip_netmask

ip_gateway

tpe_link_test

Console Session Variable

escape_char

RSC Shell Error Messages

Usage Errors

General Errors

5. Using the rscadm Utility

rscadm Subcommands

help

date [-s]
date [[mmdd]HHMM|mmddHHMM[cc]yy][.SS]

set variable-value

show [variable]

shownetwork

loghistory

resetrsc [-s]

download [boot] file

send_event [-c] message

modem_setup

version

status

User Account Administration Subcommands

rscadm Error Messages

6. Using OpenBoot PROM Features That Support RSC

OpenBoot PROM Commands

diag-console rsc|ttya

.rsc

rsc-hard-reset

rsc-soft-reset

diag-output-to rsc|ttya

rsc-mac-update

OpenBoot PROM Environment Variable Properties

rsc-console

rsc

rsc!

7. Troubleshooting

Troubleshooting RSC Problems

Can't log in to RSC

Can't connect to RSC using telnet

Can't connect to RSC through the Ethernet connection

Can't connect to RSC through the modem

No alerts received from RSC

RSC passwords are unknown

Times in RSC event log do not match times in server console logs

You can perform some RSC functions, but not others

Troubleshooting Server Problems Using RSC

Scenario: SIMM in memory bank 2 is causing continuous reboots

8. Platform Specific Information

Sun Enterprise 250 Servers

Hardware and Configuration Issues

Software Issues

Redirecting the Console to RSC

Software Commands and Shell Command Aliases

Serial Connections

OpenBoot PROM Environment Variable Properties

Sun Fire V480 Servers

Controlling the Locator LED

Fault and Failure Terminology

A. Installing and Configuring an Uninterruptible Power Supply (UPS)

How to Install the UPS

How to Configure the UPS to Record Events and Send Alerts

B. Configuring the Sun Enterprise 250 Server RSC Serial Port Modem

General Settings

Pager Variable Settings

Pager Phone Number

Storing Configuration Strings in the Modem's NVRAM

Modem Initialization Strings

Pager Password

Setting Up the MultiTech MultiModem II

Set Modem DIP Switches

Modify RSC Configuration Variables

Modify Modem Settings

Setting Up the Courier V.Everything Modem

Set Modem DIP Switches

Modify RSC Configuration Variables

Modify Modem Settings

Modem Reconfiguration Required After Changing RSC Serial Port Settings

Troubleshooting Modem Problems

C. Creating a Script That Sends an Alert Message or RSC Event

D. RSC Event Codes